Yes we ask you to sign a disclaimer before you are allowed to join any event. A copy of this is in your confirmation email to allow you time to read this before the event and ask any questions.
All events start on time, please arrive 10 mins before you event starts. If you or one of your group arrives late and after the safety briefing we will do our best to slot them in, but they may miss out on some of the training/practise OR we might not be able to slot [...]
We have a no refunds policy. BUT if you give us 3 days notice and a sensible reason (such as a real emergency) then we might be able to rearrange the booking for you for another time (postpone it) - but we can't guarantee this.
Yes we can add extra people to a booking, just let us know in time so we can send you a payment link for the extra people: Axes Throwing Event - let us know 2 days before the event Axe Throwing and Pizza Event - let us know 5 days before the event.
We can't offer a refund if you have booked for too many people by mistake. If you are not sure of the final numbers yet then we that suggest you book for 6 people, the minimum for a private event, and add more later once your sure of final numbers.
We have a no refunds policy, but if you can't attend due to COVID restrictions or symptoms then we will re-arrange the booking for you for another time (postpone it). Please make sure you give us as much notice as possible if you're not able to attend. BUT, If you have booked a private event [...]